COMMON CLIENT QUESTIONS
- What is your booking policy?
I require all clients to sign a contract and submit a $50 NON-REFUNDABLE retainer, which reserves a spot on my schedule. For events, the retainer is 30%. The retainer goes towards the total cost of the session, in which the remaining balance is due on the day of service. Once the retainer has been received and the contract has been signed, your session will be confirmed and official and you will receive a confirmation email.
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- How do I pay?
Payments are accepted via Cash, CashApp, Venmo, or ApplePay. Payment is expected on the day of service.
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- Do you have a travel fee?
I cover travel up to 1.5 hours. Anything additional over 1.5 hours will have a travel fee. A quote can be provided based on location.
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- What is your editing style?
Warm, colorful, and vibrant.
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- What happens if the weather is bad, or I become sick the day of our session?
I usually start watching the weather 24 hours in advance. If the weather is bad the day of, we can reschedule at no additional fee, with guarantee of being worked in. Or we can embrace it! If client is sick, I do ask for reschedule.
- Do you have a studio?
I do not have a studio - this is on my bucket list! However, I do have space in my home for smaller sessions with a backdrop. Or a studio can be rented for an additional charge.
- How long until I can expect to get my photos back?
My turnaround time is approximately 1-2 weeks. This can vary, sometimes I can have them back sooner. It tends to be busier around the holidays, but I work my hardest to ensure you get your images back in a reasonable time frame. It is my top priority to not keep you waiting. I will always make sure to send a sneak peek!!
- Do I get print rights?
You can have the images printed at any location of your choice. A print release form can be provided if requested. CMH does not print photos.
- Do you allow dogs?
I LOVE dogs and I absolutely allow them! As long as it's within the policy and guidelines of the session location. The more the merrier! Clients are responsible for cleaning up after their pet.
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